Cabrillo Cloud Technologies provides managed IT, cybersecurity, cloud, and backup for small businesses across San Diego County, with flat monthly pricing and a 1-hour response when your business is down.
Onsite and remote support. CompTIA A+, Network+, and Security+ certified.
Most small businesses don't need a big provider's ticketing maze. They need someone who already knows their setup and answers quickly.
Standard requests are guaranteed a response the same business day. See what counts as critical.
No tier-1 phone queues and no outsourced overseas call centers. You talk to the engineer who knows your network.
Business-halting outages are acknowledged within 1 hour. Standard requests are acknowledged within 4 business hours, and always the same business day.
Transparent per-user or per-device plans, with no surprise hourly billing at the end of the month.
When remote tools aren't enough, we come to you for hardware and network emergencies.
Four core services, delivered by the same engineer who knows your business.
Day-to-day support so your team keeps working.
Fast remote support for your staff, plus the proactive maintenance that prevents problems before they interrupt anyone.
Practical protection sized for a small business.
Layered defenses against phishing, ransomware, and account takeover, with help meeting insurer and industry requirements.
Move to the cloud without disrupting your week.
Planned migrations and ongoing administration for Microsoft 365, Azure, and AWS, scheduled around how your business actually works.
Know your data can come back.
Automated backups with offsite copies, and restore tests that prove they work before you need them.
Pricing is based on your number of users or devices. Tell us your headcount and we'll send a written quote.
Day-to-day IT help for teams that need reliable support and healthy devices.
Flat monthly ratePer user or per device
Adds the security layers and Microsoft 365 management most insurers and clients now expect.
Flat monthly ratePer user or per device
Everything in Core Support, plus:
Full IT department coverage with planning, onsite service, and priority emergency response.
Custom monthly rateScoped to your environment
Everything in Managed Security & Cloud, plus:
Not sure which plan fits? Book the free discovery call and we'll recommend one based on how your team works today.
A clear path from first call to steady support, with no long onboarding project.
A free 15-minute conversation about your team, your tools, and what's frustrating you today.
We review your network, devices, security, and backups, onsite or remotely, and document what we find.
You get a flat monthly quote and a prioritized list of fixes. No pressure and no hidden line items.
We deploy monitoring, tighten security, introduce your dedicated engineer, and start supporting your team.
The kinds of teams we support across the county.
The problem. Slowdowns during tax season, untested backups, and staff sharing sensitive files over unsecured email.
What we did. Added encrypted file sharing, multi-factor authentication, and monthly backup restore tests.
"Busy season is when we can't afford downtime. Having one engineer who already knows our setup makes all the difference."
Client name, title, firm
The problem. Large design files were slow to share, and project data lived on a single aging server.
What we did. Moved files to a cloud workspace with fast local access, then set up offsite backup.
"Our files open faster, and I'm no longer worried about what happens if that old server dies."
Client name, title, studio
The problem. Point-of-sale outages, inconsistent Wi-Fi, and no one to call when a store went down.
What we did. Standardized networking at every store, added remote monitoring, and set up same-day onsite dispatch.
"When a register goes down, we get a real person who picks up and knows which store we mean."
Client name, title, business
Local onsite response across San Diego County, with remote support from anywhere.
Greater San Diego County, with a focus on:
Monday to Friday
8:00 AM to 5:00 PM PT
Log a ticket any time through the client portal and it's in your engineer's queue.
Priority emergency response is available for catastrophic outages, such as an offline server, an office with no internet, or an active security threat.
Call (619) 985-0635 and tell us it's an emergency.
Priority response is reserved for events that stop your business, so we can drop everything when it really matters. Not sure which category you're in? Call us and we'll sort it out together.
Acknowledged within 1 hour
Acknowledged within 4 business hours, same business day
Tickets marked critical that don't meet these criteria are handled as standard requests.
You pay one predictable monthly rate based on the number of users or devices on your plan. Everything in scope for your plan, from help desk requests to monitoring and patching, is covered with no surprise hourly charges.
If something falls outside your plan, like an office move or a large migration, we agree on the scope and price in writing before any work starts.
Critical, business-halting outages are acknowledged within 1 hour. Standard requests are acknowledged within 4 business hours, and guaranteed a response the same business day.
Acknowledged means an engineer has your ticket and is working on it, not an automated reply. Not sure which category your issue is in? See what counts as critical.
Yes. You get a dedicated engineer who learns your network, your software, and how your team works. You reach that engineer directly, instead of waiting in a tiered helpdesk queue and re-explaining your setup to someone new each time.
Yes. We work remote-first because it's the fastest way to fix most problems. When something needs hands on hardware or the network, such as a failed switch, a dead workstation, or new equipment, we dispatch locally anywhere in San Diego County.
Onsite visits are scheduled by appointment, and emergency dispatch is available for critical hardware and network events.
Just a brief discovery call, about 15 minutes. We'll ask how many people work at your company, how many devices you use (computers, phones, printers, network gear), and what your cloud environment looks like, such as Microsoft 365, Azure, or AWS. Then we send a written flat-rate proposal.
No. Our agreements are month-to-month with a 30-day cancellation notice. We earn your business every month through reliable service, not multi-year lock-ins.
Our helpdesk hours are Monday to Friday, 8:00 AM to 5:00 PM PT. Tickets logged after hours are picked up first thing the next business day.
For a catastrophic outage, such as an offline server, a network that's completely down, or an active security threat, call (619) 985-0635 and tell us it's an emergency. Your engineer is alerted and responds on call. Your service agreement spells out how after-hours emergency work is handled.
Tell us about your team and what's not working. We'll tell you honestly whether we're a good fit, and what we'd fix first.